Track Your Order

Where is my order?

As soon as your parcel is dispatched, we send a shipping confirmation email with your tracking number and a tracking link. Please check your spam or promotions folder if you cannot find it.

Delivery times

  • Processing: 2-4 working days after you place your order
  • Delivery by Australia Post: usually 5-8 working days after dispatch
  • Most orders arrive within 7-12 working days in total

How to track your parcel

Open the tracking link in your shipping confirmation email. Tracking can take 1-2 working days to show the first scan after dispatch, so please don't worry if it is blank at first.

Need help?

If your tracking hasn't updated for 5 working days, or you have not received your shipping confirmation within 5 working days of ordering, email info@rainlilyboutique.com with your order number and we will look into it for you.